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MSI Notebook FAQ |
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CPU and Memory QVL support: |
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| Q: |
"This disc is intended for play on non-modified Region 1 players." message appears when playing original USA DVD, but will play Japanese DVD fine. |
| A: |
Problem resolved by setting DVD to USA region 1 in DVD drive properties. |
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| Q: |
How can I purchase the Extended Warranty for my Notebook? |
| A: |
Please register your Notebook online with MSI then you will be granted access to purchasing the extended warranty. |
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| Q: |
What is the dead pixel policy for the Notebooks? |
| A: |
5 or more abnormal pixels for 14" or smaller LCD displays and 7 or more abnormal pixels for 15" or larger LCD displays. For detail info, please visit Notebook After Sale Service page. |
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ALL |
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| Q: |
What cause the Notebook Battery life last shorter than expected? |
| A: |
The battery life depends on the applications and usage. For example, running in plain DOS mode will consume much less battery power than Windows. Multimedia, gaming, heavy graphic and sound applications tend to drain the battery. Also, frequent on, off, and suspension mode will also drain the battery as well. The battery life will be greatly improved by having it totally charged and totally drained instead of charging it at half-full. The life-expectancy for most notebook batteries is about 12 to 16 months. As the time goes by, the battery will be less able to hold the charge. Since the battery is a consumable item, depending on the usage, it is normal for the battery to be replaced every year. |
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MS-1010/M620 and MS-1012/S260 |
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| Q: |
Everything is installed correctly and CPU was listed on the support table, but the system still did not post. |
| A: |
Please make sure to set CPU FSB deep switch correctly according to the CPU spec. |
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FSB533 - switch 1 & 2 on (up) 3 & 4 off (down) |
FSB400 - switch 1 & 2 off (down) 3 & 4 on (up) |
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MS-1010/M620 |
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| Q: |
Where can I find the HW Installation Guide for MS-1010 since it did not included with the bundled driver CD |
| A: |
The HW Installation Guide can be downloaded from MSI site as PDF file. |
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MS-1010/M620 |
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| Q: |
I have MS-1010/M620, how to install the Instant-On to an empty HDD? |
| A: |
The system will create a separate 200MB partition then the Instant-On will be installed on to this partition. |
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Procedure: |
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1. Put the installation CD and power on the system, the system will boot from the installation CD.
2. Select language and then press Enter.
3. Installation progress.
4. Install complete, press Enter to shut down. |
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MS-1010/M620 |
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| Q: |
I have MS-1010/M620, how do I enable the S-Video to display from my notebook to TV? |
| A: |
The default value of TV-Out is set to Disabled. |
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Please follow the below procedures to enable TV-Out function. |
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Press "Video Button" located next to the "Power Button" |
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When you see the IntervVideo popup screen, press letter "O" or press Menu button on the remote controller to enter the setup menu. |
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Select General Setup item. |
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Select TV-Out item. |
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Select Enable. |
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MS-1012/S260 |
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| Q: |
What is the maximum CPU that S260/MS-1012 can support? |
| A: |
Intel Pentium M 770 2.13GHz (FSB533, 90nm, TDP 27W) |
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MS-1012/S260 ; MS-1013/S270 |
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| Q: |
How can I disable the touchpad (Synaptics) for the S260/MS-1012 and S270/MS-1013? |
| A: |
The default value of TV-Out is set to Disabled. |
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The following steps can be used to disable the touchpad (Synaptics) on both S260 and S270. |
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| 1. |
Open the Mouse properties in the Control Panel. |
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In the Mouse Properties click on the Advanced Features tab. |
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Click the Disable button. |
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MS-1012/S260 |
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| Q: |
Does MS-1012 with the Intel 915GM chipset support DDR2 memory modules? |
| A: |
No, it supports DDR modules only. |
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MS-1012/S260 |
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| CPU Support: Celeron M330 340 350 / Pentium M FSB 400/533MHz 720~780 (1.6G ~ 2.2G) |
| Problem: If the unit is not posting out of the box, please set the CPU jumper switches according to the CPU processor FSB speed. |
| CPU jumper switch settings (next to the CPU heatsink) : |
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Dothan Pentinum FSB533 = 1&2 ON 3&4 OFF |
Dothan Celeron FSB400 = 1&2 OFF 3&4 ON |
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MS-1012/S260 ; MS-1013/S270 |
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| Q: |
My system is not posting or automatically shuts off in few seconds. The unit is brand new out of the box. I have made sure that the CPU and ram are compatible. And the CPU jumper switches are set correctly according to the jumper switch diagram. |
| A: |
Please check to make sure the thermal pad protection plastic shield is being removed from the CPU heat sink. We have found many end users did not remove this protection shield when they assembling the system which may causing the system not powering up or shuts down by itself to prevent overheating. |
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MS-1013/S270 |
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| Q: |
When I try to download the Bios, there are 2 different Bios revisions for RS480 and RS482 chipsets. How do I find out what chipset i have? |
| A: |
Your chipset appears during the Cmos posting or refer to the system label underneath the laptop unit. |
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MS-1022/S425 |
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CPU support:
Celeron M330 340 350 / Pentium M FSB 400/533mhz 720 ~ 780 (1.6G – 2.2G) |
| Problem: If the unit is not posting out of the box, please set the CPU jumper switches according to the CPU processor FSB speed. |
| CPU jumper switch settings (next to the memory slots): |
FSB400: 1234 = OFF
FSB533: 123 = ON ; 4 = OFF |
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MS-1016/M-1035/M10-45/MS-1047 |
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| Problem: If the unit is not posting out of the box, please set the CPU jumper switches according to the CPU processor FSB speed. |
| CPU Jumper Switch Setting: |
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MS-1029/M635 |
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| Q: |
My system is locking up (or getting distored graphics) in 3D applications after about 20 mins or so. My processor and memory rams are listed in the QVL, what would be your suggestion? |
| A: |
First, please test to make sure all components are in good working condition such as the processor, memory and Hard Drive. Second, please try applying additional thermal paste to both the CPU and GPU/VGA heat sinks since this may be caused by the heat. |
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MS-1032/M645 |
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| CPU support: Intel Celeron M FSB400/PentiumM FSB400/533 (725~780 1.6G~2.2G) |
| Problem: If the unit is not posting out of the box, please set the CPU jumper switches according to the CPU processor FSB speed. |
| CPU jumper switch settings (next to the processor socket): |
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SW5 |
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